GrimeZilla Pressure Washing - Terms & Conditions

Last Updated: [October 18, 2025]

At GrimeZilla Pressure Washing, transparency and trust are at the heart of what we do.
Below you’ll find our Terms & Conditions, Privacy Policy, and Website Disclaimer — each designed to keep our relationship clear, fair, and professional.

1. Terms & Conditions

General Terms

  • GrimeZilla Pressure Washing provides exterior cleaning services, including pressure washing, soft washing, and surface restoration.

  • The client agrees to provide accurate information regarding the property, requested services, and access to the work area on the scheduled date.

  • Appointments may be rescheduled in case of unsafe weather conditions such as lightning, heavy rain, or freezing temperatures.

Payments

  • Payment is due upon completion of service, unless otherwise agreed in writing.

  • We accept cash, Zelle, & Cashapp.

  • Estimates are valid for 30 days.

  • Deposits may be required for large or special projects.

  • Late or missed payments may result in additional fees, service suspension, and law enforcement intervention.

Damage to Property

At GrimeZilla, we take every precaution to protect your property. However, due to the nature of pressure washing:

  • We are not responsible for pre-existing damage, loose materials, faulty surfaces, or wear revealed during cleaning.

  • Sensitive materials (e.g., aged paint, oxidized siding, old wood, or stucco) may be vulnerable to high pressure or cleaning solutions.

  • Customers must ensure all windows, doors, and electrical outlets are closed or covered, and that outdoor items are cleared before service.

  • If accidental damage occurs due to our negligence, we will work to make reasonable repairs or compensation.

Satisfaction Guarantee

  • We proudly offer a 100% Satisfaction Guarantee.

  • If you’re not fully happy with our work, contact us within 48 hours of service completion.

  • We will return to re-clean the affected area at no additional cost, as long as the issue relates to the original service.

  • Refunds are not typical — our goal is to make things right, not leave things unresolved.

Liability

  • GrimeZilla is insured and operates safely at all times.

  • We are not liable for damages caused by circumstances beyond our control (e.g., acts of nature or pre-existing conditions).

  • Customers must ensure pets and individuals remain clear of the work area during service.

Changes and Cancellations

  • Cancellations or reschedules require 24 hours’ notice.

  • Less than 24 hours’ notice may result in a small fee.

  • We reserve the right to refuse or reschedule service if access is restricted or conditions are unsafe.

Agreement

By requesting a quote, scheduling a service, or visiting our website, you agree to these Terms & Conditions.

2. Privacy Policy

Information We Collect

We collect information needed to provide accurate quotes, safe service, and effective communication, including:

  • Personal Info: Name, phone number, email, and property address.

  • Service Details: Surface type, requested service, and optional photos.

  • Payment Info: Processed securely via trusted third-party processors (we never store card data).

  • Website Data: Basic analytics like browser type and IP address to improve site performance.

  • Property Measurement Data: To ensure accurate quotes, we may use satellite imaging or aerial mapping tools to estimate surface area (e.g., driveways, patios). This data is used strictly for measurements — not for marketing or surveillance.

How We Use Your Information

We use your information to:

  • Provide quotes, schedule services, and communicate with you.

  • Process payments and maintain service records.

  • Use satellite measurement tools for accurate estimates.

  • Improve our site and customer experience.

  • Post before-and-after photos only with your permission.

We will never sell or rent your information to outside companies.

Data Protection

  • All personal data is stored securely and only accessed by authorized personnel.

  • Online forms and communications use industry-standard encryption.

  • Payment info is processed securely by verified vendors.

Cookies & Analytics

  • Our website may use cookies or analytics tools (like Google Analytics).

  • Cookies help track general visitor activity — no personally identifiable information is collected.

  • You can disable cookies anytime via your browser settings.

Your Rights

You have the right to:

  • Access, correct, or request deletion of your information.

  • Opt out of marketing communications.

  • Contact us directly with any privacy-related concerns.

Policy Updates

We may update this policy periodically. The newest version will always be available on this page.

3. Website Disclaimer

General Information

All information on the GrimeZilla Pressure Washing website is provided for general informational and promotional purposes only.
While we strive for accuracy, GrimeZilla makes no warranties or guarantees — express or implied — regarding the completeness, accuracy, or reliability of any content or materials found here.

Estimates and Measurements

  • All online or verbal quotes are estimates and subject to change based on on-site evaluation.

  • For certain jobs, satellite or aerial imagery may be used to determine square footage for accurate pricing.

  • Final pricing may differ based on surface condition, accessibility, or other real-world factors.

Photos and Content

  • Images and videos on this website or our social media are for demonstration and marketing purposes.

  • They represent the quality and type of services we provide, but may not reflect your exact property or results.

Liability

By using this website or engaging our services, you agree that GrimeZilla Pressure Washing and its representatives are not liable for any losses or damages resulting from the use or reliance on website information.